Exchange & Return Policy

All products purchased from batik.com.pk can be exchanged within 7 days only if:

  • The item(s) is damaged or defective at the time of delivery.
  • The item(s) does not match the original specifications of product showed

How to claim?

  • You will be required to email photographic evidence of the defective item at orders@batik.com.pk or by calling at                         +92-51-5733854
  • You must notify us regarding your claim within 3 days of delivery.
  • Product should be sent back to Batik within 7 Days of Purchase in-case the claim is accepted by Team Batik.

*In case of approved claim, return delivery charges will be paid by the customer.

*No product/item ordered online can be exchanged at any Batik retail store.

*Refund or Money Back Guarantee on purchased items is not offered.

 

Batik has the right to deny any claim if the product is damaged or anything is missing from the package including price tags, labels, original packing, freebies and accessories.