Your Security Is Our Priority
Your Security Is Our Priority – Stay Safe, Shop Smart with BATIK
At BATIK, our relationship with you is built on trust. We want your shopping experience to be effortless, enjoyable — and absolutely secure. That’s why we’re sharing an important message to help protect you from a growing trend of scams targeting online shoppers.
What’s Happening?
Some of our valued customers have received fraudulent emails and WhatsApp messages from people pretending to be from BATIK. These scammers use real-looking order details and fake payment links or websites to demand advance payments.
In some cases, they even design fraudulent websites that look like ours, mimicking our branding and using similar domains to confuse you.
Important: BATIK will never request payment through unofficial channels, and we only operate from one official website:
How We Keep You Safe – Our Systems
BATIK uses a world-class e-commerce platform trusted by global brands. Your shopping and payment details are protected by:
Secure HTTPS (SSL Encryption):
Our website is protected with SSL (Secure Socket Layer) certificates that:
- Encrypt all data between your device and our servers
- Prevent unauthorized third parties from viewing your info
- Ensure safe browsing, checkout, and payment flow
Look for “https://” and a padlock icon in your browser when shopping with us. That’s your sign of a safe connection.
Verified Payment Gateway – Bank Alfalah
We partner with Bank Alfalah, one of Pakistan’s top banks, to securely handle all online payments through:
- OTP-based verification
- PCI-DSS compliant systems
- Bank-verified merchant status
Beware of Impersonating Websites
If you receive a message or land on a site that looks like BATIK but:
- Has a slightly altered URL (e.g. batikpk.site, batik.store.pk, etc.)
- Asks for direct bank transfers
- Lacks a padlock in the address bar
Do not trust it. It is not our website.
We do not authorize any third-party sites or agents to collect payments or host our store.
Official Contact Channels – Always Use These
To ensure you’re speaking with the real BATIK, always use these official channels:
- Website: www.batik.com.pk
- UAN: 051-111-222-845 (9:00 AM to 6:00 PM, Monday to Friday)
- WhatsApp: 0314-5600009
- Email: orders@batik.com.pk
We respond quickly. If you’re ever in doubt, Just Call or Message
Why Scams Happen – Especially in COD
Scammers often target Cash on Delivery (COD) orders, where unauthorized individuals may gain access to shipping details and try to impersonate our team. This is why we strongly recommend:
Choose Online Payment Whenever Possible
- It’s faster, safer, and verified.
- Your money never passes through an individual — it goes directly to BATIK via secure banking channels.
- You get payment confirmation instantly, and your order is prioritized.
What You Can Do – 3 Simple Rules
- Only trust www.batik.com.pk
- Never pay to personal accounts or links
- Call or WhatsApp us if anything feels off
Together, We Can Stop Scammers
We’re continuously upgrading our systems. from authorization workflows to real-time transaction monitoring — and we’ve already launched customer education pop-ups and checkout alerts.
But your vigilance matters most.
If something doesn’t feel right — don’t ignore it. Reach out to us.
Let’s Keep BATIK Safe – For You and Every Shopper
Thank you for placing your trust in BATIK.
With your help, we’ll continue to be a safe space for style, creativity, and confidence.
Stay Secure. Stay Stylish.
Stay with BATIK.